Our Services
Assistance with Travel & Transport
Getting you where you need to be.
About This Service
Assistance with Travel & Transport
We provide transport support for medical appointments, community activities, social outings, and everyday errands. Our workers can drive participants in our vehicles or accompany them using public transport, depending on what suits. For participants working towards independence, we offer hands-on public transport training — route planning, ticketing systems, safety awareness — delivered in the real environment until you are confident travelling alone. Transport support is available on evenings and weekends as well as business hours.
What's included
- Transport to medical and allied health appointments
- Community activity and social outing transport
- Public transport training and accompaniment
- Travel planning and route mapping support
- Assistance with transport booking and coordination
- Evening and weekend transport availability
24h Response
Ready to refer?
Send us the details and we will respond within 24 hours. All plan management types accepted.
Make a ReferralAsk a Question24-hour referral response
All plan types accepted
Metro Melbourne coverage
FAQ
Common questions about transport.
Does NDIS fund transport to medical appointments?+
Yes, if your plan includes funding for Assistance with Travel and Transport Arrangements under Core Supports. Not all plans include transport funding automatically — if yours does not, raise it at your next plan review with evidence of your transport needs.
Can your workers drive me in my own vehicle?+
Yes, provided your vehicle is registered and appropriately insured. Our workers can drive your car or accompany you in theirs, depending on what works best. We will confirm the arrangement during your intake meeting.
Is transport support available on evenings and weekends?+
Yes. We offer transport support outside business hours to cover social activities, evening appointments, and community access on weekends. Availability depends on your location and scheduling — contact us to discuss your specific needs.
Can you teach me to use public transport independently?+
Yes — this is one of our most common requests. We provide practical, in-the-field public transport training: learning your specific routes, using Myki or other ticketing systems, understanding timetables, and building safety awareness. We keep going until you feel genuinely confident, not just theoretically prepared.
Get in touch
Interested in transport?
We respond to every referral within 24 hours. No waitlists, no runaround.
